Clarification Text Regarding the Processing of Personal Data
As Ekspertim Danışmanlık, within the framework of our activities arising from the Law on the Protection of Personal Data No. 6698 (“KVKK”) and legal regulations, in order to enlighten the data owner related persons regarding the processing, storage and transfer of your personal data, we have published this Personal Data Processing Enlightenment Text (“Clarification Text” ) we have prepared.
In addition to these, detailed information about the cookies and SDKs used in case you visit our website, mobile site and/or mobile application can be found in the Cookie Policy. Personal data processed through these are explained in this Clarification Text.
The Clarification Text will be valid as of the date it is published by Ekspertim Danışmanlık. Ekspertim Danışmanlık can always make changes in the Clarification Text if necessary. Changes to be made become effective immediately with the publication of the KVKK Clarification Text.
Data Categories
Identity Information (Name – Surname, Date of Birth, Gender, TR Identity Number), Contact Information (E-Mail Address, Invoice & Delivery Addresses, Mobile Phone Number), Legal Transaction Information (In case of Dispute, Information in the Case File, Warnings, Judicial and Information in Correspondence with Administrative Authorities), Customer Transaction Information (Billing Information, Request Information, Order Information, Customer Comments), Transaction Security Information (IP Address Information, Website Login Information, User Name Information, Password Information, Traffic Data (Connection Time / Duration etc.), Financial Information (Encrypted Credit Card Information, Bank Account / IBAN Number Information) Visual and Audio Recording Information (Call Center Voice Recordings), Location Information (Location Information)
Collection Methods of Personal Data:
The above-mentioned personal data are collected through the membership forms on our website, the fields in the content of my account page that can be filled depending on your preference, your requests and applications, contracts, campaigns and third-party authentication systems (Ex: Google Login, Facebook Login, etc.).
How your personal data can be processed
Pursuant to the KVKK No. 6698, your personal data that you share with our company is obtained, recorded, stored, changed, rearranged, fully or partially, automatically, or by non-automatic means provided that it is a part of any data recording system, in short, it is subject to any processing performed on the data. can be processed by us. Any operation performed on data within the scope of KVKK is considered as "processing of personal data".
Purposes of processing your personal data and legal reasons
Personal data you share,
• In order to fulfill the requirements of the services we provide to our customers in accordance with the requirements of the contract and technology, and to improve our products and services;
• The Law on Regulation of Electronic Commerce No. 6563, Law No. 6502 on the Protection of Consumers and the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, published in the Official Gazette dated 26.08.2015 and numbered 29457, prepared on the basis of these regulations, RG numbered 29188, dated 27.11.2014. To record the identity, address and other necessary information in order to determine the information of the transaction owner within the scope of the Distance Contracts Regulation and other relevant legislation published in
• To prepare all records and documents that will be the basis of payment systems, electronic contracts or paperwork, which are obligatory in the field of Banking and Electronic Payment; To comply with the information retention, reporting and disclosure obligations stipulated by the legislation and other authorities;
• In order to provide information to prosecutors' offices, courts and relevant public officials, upon request and in accordance with the legislation, on matters related to public security and legal disputes;
It will be processed in accordance with KVKK numbered 6698 and related secondary regulations. Information about the third parties or organizations to which your personal data can be transferred. Persons and organizations related to the services provided, such as suppliers, cargo companies, especially the company that provides the e-commerce infrastructure of our company, program partner organizations that we cooperate with to carry out our activities and/or as Data Processor, domestic / international organizations and other They are 3rd persons.
Data Processing Purposes can be summarized as follows: Execution of Finance and Accounting Affairs, Execution of Communication Activities; Execution of Company / Product / Services Loyalty Processes; Execution of Activities in Compliance with the Legislation; Follow-up and Execution of Legal Affairs; Execution of Business Continuity Activities; Execution and Supervision of Business Activities; Execution of Goods / Services Sales Processes; Execution of Goods / Services After-Sales Support Services; Execution of Customer Relationship Management Processes; Execution of Activities for Customer Satisfaction; Execution of Advertising, Campaign and Promotion Processes; Execution of Storage and Archive Activities; Execution of Contract and Membership Processes; Follow-up of Requests / Complaints; Planning and Execution of Commercial and/or Business Strategies; Carrying out the Necessary Work by the Business Units and Executing the Related Business Processes to Benefit from the Offered Products and Services; Providing Information to Authorized Persons, Institutions and Organizations
How your personal data is collected
Your personal data,
• With information such as name, surname, TR identity number, address, telephone, business or private e-mail address through the forms on our company's website and mobile applications; In the form of location data, data including preferences on the pages logged in using the user name and password, IP records of the transactions performed, cookie data collected by the browser, and browsing time and details;
• By means of our sales and marketing department employees, branches, suppliers, other sales channels, forms on paper, business cards, digital marketing and call center, verbally, in writing or electronically;
• In a physical or virtual environment, face-to-face or distance, verbal or written or received from people who share their personal data with business cards, CVs, bids and other ways for purposes such as establishing a commercial relationship with our company, applying for a job, making an offer. from electronic media;
• In addition, data obtained from (micro) websites and social media indirectly obtained from different channels, used for websites, blogs, contests, surveys, games, campaigns and similar purposes, e-bulletin reading or click movements, data provided by public databases. from profiles and data open to sharing from social media platforms; can be processed and collected.
Storage and protection of personal data
Your personal data will be kept confidential in the database and systems of our company in accordance with Article 12 of the KVKK; Except for legal obligations and the regulations specified in this document, it will not be shared with third parties in any way. Our company is obliged to prevent the unlawful processing of personal data in accordance with Article 12 of the KVKK, to prevent the access of unauthorized persons, to take software and physical security measures such as access management. In the event that it is learned that personal data has been obtained illegally by others, the situation will be immediately reported to the Personal Data Protection Board in accordance with the legal regulation and in writing.
Keeping personal data up-to-date and accurate
Pursuant to Article 4 of the KVKK, our company has an obligation to keep your personal data accurate and up-to-date. In this context, in order for our Company to fulfill its obligations arising from the current legislation, our Customers are required to share accurate and up-to-date data or update it via the website / mobile application.
Rights of personal data owner in accordance with KVKK No. 6698
Article 11 of the KVKK No. 6698 entered into force on 07 October 2016 and in accordance with the relevant article, the rights of the Personal Data Owner after this date are as follows: Personal Data Owner, by applying to our Company (data controller);
one. Learning whether personal data is processed or not,
2nd. If personal data has been processed, requesting information about it,
3. Learning the purpose of processing personal data and whether they are used in accordance with the purpose,
4. Knowing the third parties to whom personal data is transferred at home or abroad,
5. Requesting correction of personal data in case of incomplete or incorrect processing,
6. Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,
7. In case of correction, deletion or destruction of personal data, requesting the notification of these transactions to third parties to whom personal data has been transferred,
8. Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
9. To request the compensation of the damage in case of loss due to unlawful processing of personal data,
Data Controller: Ekspertim Danışmanlık
Contact Person: Cigdem Yildiz
Email address: cigdem.yildiz@expertim.net